OmniBSIC Bank has taken a major stride in enhancing its customer service by relocating its Osu branch to a larger, more accessible premises on Osu Oxford Street, effective June 2, 2025. The new branch, positioned opposite SAS Jewellery (GPS: GR-035-6369), reflects the bank’s ongoing commitment to operational modernization and client satisfaction.
Though still within the Osu area, the move to a spacious one-story building offers clients a more comfortable and efficient banking environment. The expanded seating capacity and additional staff are aimed at reducing wait times and improving overall service delivery.
Branch Manager Gifty Adubia Siaw emphasized that the relocation goes beyond just a physical move. “This upgrade is about creating a welcoming atmosphere where we can better cater to our customers’ needs with enhanced security and faster service,” she said.
Security has also been beefed up to ensure a safe banking environment, reinforcing the bank’s focus on client protection.
George Tetteh Ocansey, Divisional Head at OmniBSIC, explained that customer feedback was instrumental in the decision. “Our Osu community deserves a banking experience that balances efficiency with comfort. This new branch is a direct response to what our customers asked for,” he noted.
Continuing its mission under the tagline, “OmniBSIC Bank …Not Just Another Bank,” the institution is dedicated to financial inclusion and innovative service delivery. The branch relocation marks one of several customer-centric initiatives designed to keep the bank at the forefront of Ghana’s financial sector.
Customers are invited to experience the enhanced services and familiar staff at the new Osu branch location, promising a seamless and superior banking experience.
