The Consumer Protection Agency (CPA) has called for legal action against five e-commerce platforms, including Temu, over the alleged sale of imported products that have not been approved by Ghana’s regulatory authorities.
According to the agency, investigations revealed that the online platforms were facilitating the sale and delivery of products that had not been certified by the Food and Drugs Authority (FDA) and the Ghana Standards Authority (GSA), contrary to Ghana’s regulatory requirements.
In a statement issued on June 2, 2026, the CPA said all imported products intended for commercial sale in Ghana must undergo the necessary registration and certification processes before reaching consumers. It expressed particular concern over medicines and health-related devices being marketed online without FDA approval.
The agency explained that its call for enforcement action follows several consumer complaints involving defective and potentially dangerous products purchased through the platforms.
Among the reported incidents was a belly-fat reduction cream that allegedly caused severe skin burns to a consumer, while another complaint involved an electronic device that reportedly exploded during charging.
The CPA warned that the sale of unregistered products poses significant risks to public health and consumer safety, urging online marketplaces and delivery companies to ensure strict compliance with national regulations.
The agency further indicated that businesses found violating FDA and GSA requirements could face legal consequences and sanctions.
To strengthen consumer protection, the CPA said it would continue collaborating with the FDA, GSA, and the Ghana Revenue Authority (GRA) to identify, monitor, and remove non-compliant products from both online and physical markets across the country.
