The recent heavy rainstorm that swept across parts of Ghana on Sunday, 18th May, has led to disruptions in electricity supply, affecting several communities served by the Electricity Company of Ghana (ECG).
In response to the outages triggered by fallen poles and sagging power lines, ECG has mobilized its technical teams to swiftly address the damage and reinstate power to affected areas. The company reassured customers that efforts are ongoing around the clock to minimize downtime and ensure safety.
ECG encourages residents experiencing localized outages or noticing damaged infrastructure near their homes to promptly report these issues. Customers can contact the ECG Call Center at 0302-611611, visit the nearest ECG office, or reach out via official social media platforms @ECGghOfficial on Facebook, X, and Instagram for quick assistance.
While the storm’s impact was unavoidable, ECG expressed sincere apologies for any inconvenience caused and reaffirmed its commitment to maintaining reliable electricity service despite weather-related challenges.
This proactive communication underscores ECG’s dedication to customer care and rapid fault resolution during adverse weather conditions.
