MTN Ghana has launched a three-day community engagement campaign in Enchi to tackle persistent fibre cuts and fuel theft affecting network service delivery.
The telecommunications company engaged traditional authorities, youth groups, the Electricity Company of Ghana, members of the Muslim community and the media to raise awareness about the impact of damage to fibre infrastructure.
According to Maxwell Acquah, illegal miners, palm wine tappers and farmers are among the leading causes of fibre cuts in the area.
He said palm wine tappers often damage cables to remove pipes used in distillation, while unstable power supply and fuel theft have worsened service interruptions.
“The palm wine tappers destroy our cables to remove the pipes for their distillation. It is quite disturbing,” he said.
MTN Ghana said it has sometimes been forced to mount cables on poles in some communities to reduce destruction.
Despite the repeated incidents, the company says it prefers education and sensitisation over prosecution, hoping community cooperation will help reduce the problem.
Mr Acquah noted that the company receives real-time alerts whenever fibre cuts occur, enabling teams to respond quickly and restore services.
He also announced that MTN Ghana is investing in expanding 4G and 4G Plus connectivity in the Enchi area.
During the engagement, Kennedy Ofosuhene also highlighted social intervention programmes run by the MTN Ghana Foundation.
He said applications had opened for this year’s Bright Scholarship programme, which will support 500 brilliant but needy students with tuition, accommodation, monthly stipends and laptops.
The foundation also continues to organise annual blood donation exercises to support hospitals across the country.
