Zeepay Ghana Limited and its Managing Director, Andrew Takyi-Appiah, have sued MTN Ghana and its fintech subsidiary, Mobile Money Fintech Limited (MMFL), seeking GH¢15 million in damages over the alleged wrongful registration of a corporate mobile money wallet in the name of the company’s chief executive.
The suit, filed at the Accra High Court on Friday, October 23, 2026, accuses the defendants of breaching their contractual obligations by registering Zeepay’s corporate OVA wallet, number 0530585752, in the name of Mr Takyi-Appiah instead of the company.
The plaintiffs contend that the alleged failure to correct the registration, despite repeated requests dating back to November 2023, has exposed the managing director to damaging public allegations and caused him considerable emotional distress and reputational harm.
According to the statement of claim, Zeepay registered the corporate wallet with MTN in March 2023 to facilitate its fintech operations in Ghana.
However, the company said it discovered eight months later that the wallet appeared under the name of its managing director, meaning customers transacting through the account would see Mr Takyi-Appiah’s name rather than Zeepay Ghana Limited.
The plaintiffs argue that the wallet was registered using Zeepay’s corporate Know Your Customer (KYC) documents, raising questions about the procedures followed by MTN Ghana and MMFL in associating the account with an individual.
Repeated requests for correction
Zeepay said it formally wrote to the defendants on November 21, 2023, requesting that Mr Takyi-Appiah’s name be removed from the wallet and replaced with the company’s name.
The company maintains that it supplied the necessary documentation to facilitate the change but that the defendants failed or neglected to implement the request.
According to the suit, Zeepay continued to send reminders, with its latest correspondence in August 2026 seeking an update on the outstanding request.
The plaintiffs said the defendants subsequently explained that the managing director’s name was attached to the wallet for “View Only” purposes, which did not give him authority to transact on the account or make withdrawals.
They contend that this explanation was particularly significant because Mr Takyi-Appiah had been linked to separate allegations involving the alleged use of a personal mobile money wallet to conduct company transactions and divert corporate funds for personal expenses.
The plaintiffs argue that the continued association of his name with Zeepay’s corporate wallet contributed to the damaging allegations, which were widely reported in sections of the media.
They further maintain that Mr Takyi-Appiah had no personal MTN Mobile Money wallet and no authority to withdraw funds from the company’s corporate account.
The plaintiffs accuse MTN Ghana and MMFL of failing to correct the registration despite being notified of the problem long before the separate allegations emerged.
Plaintiffs seek GH¢15m in damages
In the suit, Zeepay and its managing director describe the defendants’ alleged failure to rectify the registration as reckless and unlawful, arguing that it amounts to a breach of contract and has caused substantial harm.
They are asking the court to order MTN Ghana and MMFL to remove Mr Takyi-Appiah’s name from the corporate OVA wallet, number 0530585752, and replace it with Zeepay Ghana Limited in accordance with the company’s November 21, 2023 instructions.
The first plaintiff is seeking general damages for the alleged breach of contract, while Mr Takyi-Appiah is demanding GH¢10 million in compensation for pain, distress and reputational damage.
He is also seeking an additional GH¢5 million in exemplary damages, bringing the specific monetary claims for compensation to GH¢15 million.
The plaintiffs are further requesting reimbursement of their legal costs and fees, alongside any other relief the court considers just and appropriate.
Compliance questions raised
The dispute also raises questions about the procedures used to register corporate mobile money wallets and the handling of customer identification documents.
The plaintiffs argue that the use of Zeepay’s corporate KYC documents to register a wallet that displayed the managing director’s name requires scrutiny, particularly given the company’s repeated requests for the discrepancy to be corrected.
They maintain that the defendants’ alleged failure to act on the instructions of their corporate customer constitutes a breach of their contractual obligations and has exposed the managing director to avoidable reputational damage.
The case will require the court to consider the parties’ contractual obligations, the circumstances surrounding the wallet registration and the plaintiffs’ claims for damages.
The defendants had been served with the suit as of the time the report was filed. The allegations against them remain claims by the plaintiffs and have not been established by a court.
